Privacy Policy
Last updated: May 22, 2026
This policy explains how Concrete Authority collects, uses, and protects information when you visit our website, request the free concrete website template, ask us a question, or purchase the Concrete Authority Done-For-You Website.
Who We Are
Concrete Authority helps residential concrete contractors get a professional website and lead-capture system. Our public website and funnel are currently available at https://concreteauthority.dev/.
Information We Collect
We collect information you choose to send us, including:
- Name, email address, and city when you request the free concrete website template.
- Email address and the question you submit if you use the pre-purchase question form.
- Business, project, contact, and intake details if you purchase a website or work with us as a customer.
- Basic payment and order details related to your purchase. Payment card information is handled by Stripe, not stored directly by us on this website.
Like most websites, our hosting and service providers may also receive basic technical information such as IP address, browser type, device information, referring pages, pages visited, and timestamps.
How We Use Information
We use information to:
- Send the free concrete website template and related follow-up messages.
- Reply to questions and support requests.
- Process purchases, confirm orders, and deliver the website service.
- Collect customer intake information needed to build a contractor website.
- Operate, secure, test, and improve the website and funnel.
- Send service, transactional, and marketing emails related to Concrete Authority. You can opt out of marketing emails at any time.
- Comply with legal, tax, accounting, fraud prevention, and payment-processing requirements.
Service Providers
We use trusted service providers to run the business. These providers may process information for us only as needed to provide their services. Current or expected providers include:
- GoHighLevel or related CRM tools for lead capture, contact records, email delivery, automation, and customer follow-up.
- Stripe for checkout, payment processing, fraud prevention, receipts, refunds, and payment-related records.
- Cloudflare Pages for website hosting, security, performance, and basic technical logs.
- Email and automation tools connected to our CRM for sending template downloads, purchase confirmations, onboarding messages, and support replies.
We may also share information if required by law, to protect our rights, to prevent fraud or abuse, or as part of a business transfer such as a sale, merger, or reorganization.
Payments Through Stripe
If you purchase through a Stripe payment link or checkout page, Stripe collects and processes payment information under its own privacy and security practices. We may receive purchase confirmation, customer contact details, billing details, transaction status, and limited payment records from Stripe. We do not receive or store your full card number on this website.
CRM And Email Automation
When you request the free template, ask a question, or become a customer, your information may be sent to our CRM so we can deliver the download, follow up, track the relationship, and manage customer work. These messages may include the template ZIP link, welcome emails, onboarding instructions, service updates, and relevant Concrete Authority offers.
Template Download
The free concrete website template is a lead magnet. When you request it, we use your submitted information to send the template ZIP and related follow-up. The template is generic and meant for contractors who want to customize and launch it themselves.
Cookies And Analytics
We may use cookies, similar technologies, and basic server logs to keep the site working, protect it from abuse, understand traffic, and improve the funnel. As of this policy's last update, the public funnel does not include a visible third-party ad pixel or analytics script in the site code we reviewed. If we add analytics, ads, or retargeting tools later, those tools may collect information about visits and interactions according to their own policies.
You can usually control cookies through your browser settings. Some site features may not work properly if cookies or similar technologies are blocked.
Data Retention
We keep personal information only as long as reasonably needed for the purposes described in this policy, including lead follow-up, customer service, fulfillment, accounting, legal compliance, fraud prevention, and dispute resolution. If you ask us to delete your information, we will do so where practical, but we may keep records we are required or reasonably permitted to keep.
Your Choices
You can unsubscribe from marketing emails using the unsubscribe link in those emails or by contacting us. You can also ask us to access, correct, update, or delete personal information we maintain about you. We may need to verify your identity before fulfilling certain requests.
U.S. State Privacy Rights
Concrete Authority is intended for a U.S. audience, especially U.S. concrete contractors. Depending on where you live, state privacy laws may give you rights to request access, correction, deletion, portability, or information about certain data-sharing practices. We will respond to valid privacy requests as required by applicable law.
We do not sell contractor lead information as a lead list. If our practices change in a way that requires additional choices or notices under state law, we will update this policy.
Security
We use reasonable administrative, technical, and service-provider safeguards to protect information. No website, payment system, CRM, email system, or internet transmission is perfectly secure, so we cannot guarantee absolute security.
Children
Concrete Authority is for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes To This Policy
We may update this policy as our website, services, providers, or legal requirements change. When we update it, we will revise the "Last updated" date above. Your continued use of the website after an update means the updated policy applies going forward.
Contact
For privacy questions or requests, contact us at hello@concreteauthority.dev.